Lifetime Warranty against Breakage
Our warranty: If you ever break your Deuce® we'll replace it. This warranty applies to all Deuces® ever made and is for breakage while digging a poop-hole.
Here's how it works:
1) Send a photo of the broken Deuce® to me at mike@thetentlab.com
2) Click the button below to buy postage for the replacement.
3) Once I get your photo, I'll send you a replacement Deuce. Be sure to tell us the color and model you want your replacement to be. Yes, you can change models for no charge.
Current models and colors are:
#1 - Sky and Orange
#2 - Hi-Viz Lime, Sky, Fire!, Ice, Green, Red, Purple, Black, Orange and Gold
#3 - Hi-Viz Lime, Sky, Fire!, Ice, Green,, Red, Purple, Black, Orange and Gold
3.5) If you don't hear from us quickly, PLEASE check your spam/junk mail folder…
4) Recycle your old Deuce in any recycling bin that accepts aluminum.
US postage is $4.50
To Canada is $16
Elsewhere in the world it's $20
(I'm really sorry international postage is so high. It's gotten crazy.)
Is that simple, or what?
CLICK the button below to buy warranty replacement postage
Does this mean that it's impossible to break The Deuce®?
Well no. They're incredibly lightweight trowels. They're amazingly tough, but there are limits, just like everything else in this world. I mean, let's face it: there are some places where digging a poophole needs a pickaxe and a crowbar. So it's required that the user be willing to abandon an occasional hole and find another place to dig. Shocking, I know.Still, breaking one is surprisingly rare. Most are from bending it the wrong way or *just guessing* getting really frustrated and kind of agro on a particular rock (which is probably way too big to ever be moved). We replace those too. We have so few warranty replacements that we often go months without seeing one.